Acknowledgments ix
Introduction: The Emergence of Masspersonal Social Engineering 1
I Engineering the Social 25
1 Crowdmasters: The Rise and Fall of Mass Social Engineering, 1920-1976 27
2 Phreaks and Hackers: The Rise of Interpersonal Social Engineering, 1976-Present 49
II The Social Engineering Process 67
3 Trashing: From Dumpster Diving to Data Dumps 69
4 Pretexting: Recognizing the Mitnick Mythology 89
5 Bullshitting: Deception, Friendliness, and Accuracy 115
6 Penetrating: The Desire to Control Media and Minds 139
III Masspersonal Social Engineering 163
7 Contemporary Masspersonal Social Engineering 165
8 Conclusion: Ameliorating Masspersonal Social Engineering 199
Notes 227
Bibliography 279
Index 319